CONSUMER EDUCATION AND PROTECTION
One Marks Questions
Answer: Consumer is a person who buys goods or hires or avails services for a consideration called Price or Wages.
Answer: Every consumer get quality goods and services.
Answer: The Right to Protect against the marketing of goods which are hazardous to life and property of the consumers.
Answer: 1986
Answer: state government
Answer: March 15 every year is celebrated as the World Consumers Day.
Answer: Some women of Mumbai started a movement called AWARE.
Answer: Lord Curzan
Answer: Press of India
Answer: W.C. Banerjee
Answer: 1858
Answer: Unity among the people of India.
Liberal Nationalism
Answer: 1905
Answer: 1911
Answer: 1861
Answer: Led to the development of political awakening in India
Answer: Lord Lytton
Answer: British rule and judiciary
Answer: Liberal Nationalism
Answer: Revolutionaries
Answer: Bal Gangadha Tilak
Two Marks Questions
Answer:
1. Charging excess to the commodities
2. False weight and measures
3. Selling of adulterated commodities
4. Creation of artificial scarcity of commodities by Illegal hoarding
Answer:
1.The direct transaction between the producer and consumer has almost stopped.
2. The Price Fixation of the goods and services was done mainly by the middle men.
3. It led to many hindrances.
4. Consumers had to undergo various difficulties and problems.
5. They incurred many losses.
6. Through Tele shopping the consumer directly buy the goods from the traders.
Answer:
1. The Act accords importance for safety and quality.
2. Avoiding production and sale of dangerous goods.
3. Prevention of Trade Malpractices in the market.
4. Supervision on Quality, Weights, Measures and Price.
5. Compensating the Consumers in case of any problem arising as a result of trade.
6. Creating awareness to the consumers through Consumer Education.
Answer:
1. The Consumer Movements were started by a few people who suffered on account of
continuous exploitation by the traders.
2. Such movements brought pressure on the government and alerted it to formulate new
acts to safeguard the interests of the consumers.
3. In the last five decades, more than 30 Acts have been implemented.
4. E.g. Essential Commodities Act, Weights and Measures Act, Act against Adulteration of
Food Articles etc., the Government of India Act 1986 is a significant step in this direction.
Answer:
1. District Forum.
2. State Commission.
3. National Commission
Answer:
1. There is no preseribed proforma to file a case.
2. The complaint may be typed one or hand written.
3. The complaint should include the name of the person (complainter), Full address and
Telephone Number.
4. The person or organisation against whom the complaint is made should be, mentioned
clearly with address.
5. The particulars of the goods by which the loss has incurred and the amont of loss should
be specified clearly.
6. The bill or receipt should be enclosed.
7. There is no fees or stamp duty for the complaint.
8. No advocate or lawyer is required. The cosumer himself/herself can argue.
Answer:
1. The Right to Protect against the marketing of goods.
2. Which are hazardous to life and property of the consumers.
3. The Right to Information.
4. Right to Choice.
5. Right to be Heard.
6. Right to seek Redressal against the unfair trade practices or unscrupulous exploitation.
7. Right to Consumer Education.
8. Right to stop exploitation.
